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Vendor Policy

1. Product Quality: The sellers on Afiato must ensure that the products they offer are of the highest quality possible. The products should be free from any defects, and should meet the specifications and standards agreed upon by the vendor and the customer.

2. Customer Satisfaction: The vendor must ensure that the products they offer meet the expectations of our customers. They must provide excellent communication and promptly respond to any inquiries or complaints from our team.

3. Pricing: The vendor must price their products reasonably and competitively. The prices should reflect the value of the product being offered, and should not be excessively high or low. Any discounts or promotions offered must be communicated clearly and accurately.

4. Shipping and Delivery: The vendor must ensure that the products are shipped and delivered to our warehouses and fulfillment centres acroos the globe in a timely and efficient manner.

5. Communication: The vendor must maintain good communication with our ecommerce company and with the customers. They must respond to any queries or concerns promptly and professionally.

6. Compliance: The vendor must comply with all applicable laws and regulations related to the sale of their products. They must also comply with our ecommerce company's policies and guidelines.

7. Feedback: The vendor must be open to receiving feedback from our company and from the customers. They must use this feedback to improve their products and services.

8. Termination: Our ecommerce company reserves the right to terminate the relationship with any vendor who does not comply with our policies and guidelines, or who does not meet the expectations of our customers.

By agreeing to these policies, the vendor acknowledges that they will be held accountable for their actions and must conduct their business with integrity and professionalism.

Vendor Commission structure

Commission (%)	Category
13%	Fashion, Beauty, Kids & Toys, Afiato Mart, school & office supplies, Umbrella & Raincoat, Health supplies
11%	Kitchen, Furniture, Sports, Automotive, Electricals
9%	Electronics, Appliances, Mobiles, Computing, industrial equipment, Gardening, Power & solar, Building supplies

No	Category	Sub-category	Commission
1	Men	Shirts T-shirt Pants Jeans Shorts Hoodies &Sweaters Suits& Coats Shoes Jackets Watches Swimwear Fragrance Underwear & Socks Wallet & Bags Tracksuits Islamic Wear Sunglasses Hats & Caps Men’s Accessories Bracelets & Jewelry Gym Wear	13%
2	Women	Dresses Skirts Tops Jeans Pants Bags & Purses Suits & Jacket Jumpers & Sweaters Heels Flats & Sandals Boots Sneakers Casual Shoes Perfumes & Splash Gym Wear Bikini & swimsuits Islamic Wear Sunglasses Women’s Accessories Jumpsuits Head Wear Wedding essentials Jewelry & Bracelets	13%
3	Electronics	TV’s DVD player & Decoder Home Audio Portable Speakers Headphones Earphones Wearable Gaming Smart Home Photo & Video Accessories Projects Security & Surveillance Musical Accessories Pest Control LED Display Cameras & Drones Lenses & Tripods Studio Equipment Camera Accessories	9%
4	Beauty	Make Up Skincare Lip care Hair Care Dental Care Hair & Extensions Deodorant Eye Care Bath & Shower Nail Art Sexual Wellness 18+ Supplements Massage Beauty Accessories Grooming Cosmetic Bags Weight Loss Body Care Beard care Wipes & tissue	13%
5	Kids & Toys	Girl & Boy Fashion Girls Shoes Boy’s Shoes Toys & Games Kid’s Tablets Diapers & Wipes Beddings Feeding Essentials Baby Bath Travel & Luggage Kid’s Furniture Maternity Supplies Baby food Islamic Wear Diaper Bags Pacifiers Sports wear Swim wear Kids’ books Kids bags Underwear & socks Fashion accessories Baby Monitors Potty & seats Skin care	13%
6	Kitchen	Cookware Bake ware Dinner sets Drink ware Cutlery Gas supplies Serving Dishes Food storage Chaffing Dishes Kitchen accessories Cooker Hoods Water bottles Flasks Kitchen	11%
7	Furniture	Beds Sofas Kitchen & Dinning Office chairs Outdoor Wardrobes & closet Bar& Restaurant Bean bags Safes Carpets & Rugs Curtain & Rods Cushions Home Décor Lights & lighting Centre Table TV Stands Chairs Mattresses Mosquito Nets Wall Art & Paintings Plants & Vases Candles & Scents Storage & organization Office Tables & Desks Shelves & cabinet Doors, locks & Padlock Party Decor	11%
8	Sports	Fitness Equipment Yoga Sports Fashion Sports Shoes Safety Fitness Accessories Boxing Swimming Football & Ruby Golf & Tennis Cycling Basketball Indoor Games Puzzle games Outdoor Games Nutrition Trophies Camping & Hiking Hover board & skating Sports Accessories Gym Bags	11%
9	Automotive	Tires & Wheels Oils & Filters Interior Accessories Exterior Accessories Car Care Car Electronics Safety & Tracking Car Lights Batteries Brakes & Pads Replacement & Parts Motorcycle gear Diagnostic Tools	11%
10	Appliances	Refrigerator & Freezer Cookers & Oven Microwave Blenders & Juicers Washing machine Dish washer Cooktops Air Conditioning Electric kettle Ironing Vacuum cleaner Pressure cooker Rice cooker Water dispenser Deep fryer Juice Dispenser Cake Mixer Coffee Machine Popcorn Machine Sandwich Maker Food Display warmer Ice cream machine Water heating Other appliances Air fryer Humidifier Mincers & Grinders Grills Fans Vegetable & Fruit Dryer	9%
10	Mobiles	IPhones Tecno Samsung Sony Infinix Itel Oppo Honor Nokia Hisense Redmi More Smartphones Tablets Feature Phones Covers Charger & Power banks Accessories Batteries Memory cards Screen Guards	9%
11	Computing	Hp Apple Dell Acer Lenovo Samsung Toshiba Other Laptops Desktops Printers Storage & Peripherals Networking Computer Accessories Laptop Bags Point Of Sale Mini PC	9%
12	Other Categories	Building Supplies Health Supplies Industrial equipment Electricals Medical Equipment Gardening School Supplies Office Supplies Power & Solar Umbrella % Raincoat	9%
13	Afiato Mart	Fruits & Vegetables Dairy & Eggs Water & soft drinks Beer, wines & spirits Meat, fish & Poultry Frozen Foods Bread & Bakery Snacks & Cereal Flour, rice & Pasta Cooking essentials Sugar, Tea & Coffee Personal Care Laundry & Cleaning Feminine Hygiene Paper, foil & Wipes Pet supplies Plastics Flowers & gifts Cleaning tools Water refill	13%
14	Books

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